Upgrading to TEAMS? This product guide will tell you all you need to know. The TEAMS plan allows you to work with people across your domain more efficiently, manage members across spaces, and up or downgrade PRO spaces.
Upgrading your account to TEAMS
Looking to upgrade your account to TEAMS? Follow these short steps to upgrade your membership:
- Step 1: Access your user settings by pressing your user image in the top left corner.
- Step 2: Select the panel that displays your plan within Rock
- Step 3: Select "See all pricing plans."
- Step 4: Choose the number of managers you want to have in your TEAMS plan: 5,10,20,30. If you want to add more, you can reach out to us in the Rock Team space. Note that the number of managers also determines the number of PRO spaces you get, with 20 PRO spaces per manager.
- Step 5: Pick a monthly or annual for your payment plan. Note that the yearly plan allows you to save 16.67% on the membership price compared to the monthly plan.
- Step 6: Press "Upgrade Account" at the bottom of the panel.
? Note: You can currently only upgrade to TEAMS if you have a corporate domain.
- Step 8: Fill out your details in Stripe (stripe might remember your details if you upgraded to PRO in the past, you would still have to confirm the payment).
Claiming your domain
After purchasing the TEAMS plan, you must claim your domain. This way, you will get access to different team members and manage them more easily. Claiming your domain is essential to keep your data safe and to confirm that you are indeed managing the domain.Here's how you can claim your domain:Step 1: Enter 'Domain Admin' in user settings (you must have purchased the Teams plan for it to appear).Step 2: Copy the TXT code relating to your account.
Step 3: Browse to your domain provider's website and sign in with the domain you use for your Rock account (e.g., Godaddy, Namecheap, or Google). The following guide was done with domains.google.Step 4: Go to your domain's DNS record panel.Step 5: You can leave the host name empty, change the type to TXT, and leave the default to TTL (3600) or enter 86400. You can paste the TXT record from your claim domain admin panel in ''Data". Once all information is added, press save.Step 6: Wait for confirmation. In this case, google confirms that 'These DNS settings are active. Changes are published immediately but may take some time to propagate'.
Step 7: Return to Rock and press 'verify' in the claim domain admin panelIf verified correctly, the panel is renamed 'Domain Admin,' and you will be able to manage the different users who have signed up to Rock with your domain.